Terms and Conditions

Effective Date: 7th June 2025

Welcome to www.southwestcare.com.au ("Website"). This Website is operated by South West Care Services Pty Ltd ("South West Care Services", "we", "us", or "our"). By accessing or using our Website, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Website.

1. Use of the Website

You agree to use this Website in accordance with all applicable local, state, and federal laws and regulations. You must not use the Website for any unlawful or prohibited purpose.

You must not:

• Attempt to gain unauthorised access to any part of the Website;
• Disrupt or interfere with the security of, or otherwise abuse, the Website or any services, system resources, accounts, servers or networks connected to or accessible through the Website;
• Use or attempt to use another’s account or personal information without authorization.

2. Services

South West Care Services Pty Ltd provides disability and aged care support services. Information on this Website is provided for general informational purposes only and does not constitute professional advice, including medical or legal advice.

For service-specific terms, please refer to your client agreement with us.

3. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of South West Care Services Pty Ltd or its licensors and is protected by Australian and international copyright and intellectual property laws.

You may not reproduce, distribute, modify, display, perform, or use any part of the Website without prior written permission from South West Care Services Pty Ltd.

4. Privacy

Your use of this Website is also governed by our Privacy Policy (available on the Website), which outlines how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

5. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience only. South West Care Services Pty Ltd has no control over and is not responsible for the content, privacy policies, or practices of any third-party websites.

6. Disclaimer

While we strive to ensure the information on our Website is accurate and up to date, we make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content.

All content is provided “as is” without warranties of any kind, either express or implied.

7. Limitation of Liability

To the fullest extent permitted by law, South West Care Services Pty Ltd shall not be liable for any direct, indirect, incidental, special or consequential loss or damage arising from your access to or use of, or inability to access or use, this Website or its content.

8. Indemnity

You agree to indemnify and hold harmless South West Care Services Pty Ltd, its directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in connection with your use of the Website or your violation of these Terms.

9. Changes to Terms

We reserve the right to amend these Terms at any time without notice. The updated Terms will be posted on this page with the effective date. Your continued use of the Website after any changes signifies your acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of the State of [Insert State, e.g., Western Australia], Australia. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of that State.

11. Contact Us

For questions about these Terms and Conditions, please contact us at:

South West Care Services Pty Ltd
Website: www.southwestcare.com.au
Email: enquiry@southwestcare.com.au
Phone: 1800 093 339
Address: Unit 1/2 2 Kings Street, Campbelltown NSW 2560

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